On my FYP, thought of doing this if I was the CCA taking this call.

@purplejein #duet with @chardie4248 keri ba? 😅😝😁 #kolsenereygent #jobyodaph #purplejein #jeinsons ♬ original sound - Chardie B 🌷

INSTEAD of saying "I apologize for the inconvenience this has caused you. Let me go ahead, and check what seem to be going on here.

     ---- There's empathy, but setting a negative mood with the word inconvenience. While the next statement would be better with short and straight-to-point statement. 

SAY, "I am sorry to hear that you're unable to connect to the net. Let me go ahead and check the account.

     ---- Demonstrating empathy, reiterated the purpose of the call through active listening. Then, smoothly moved on to the next course of action you plan to take.

REPLACED the "I appreciate that." with "Got it!" or maybe a simple "Thanks!", when caller provided the PIN.  For me, it's unnecessary to say appreciate, when I think that there's nothing special about it, and just part of the SECVER.

OMITTED "You're welcome." when the caller said no need for help and said thanks. IMO, I haven't done anything special, except for checking the account status, so like a casual "Sure, no worries." should be enough. Then transition to proactively ask if there's anything the caller needs assistance for.

Got my general reading from a friend and a former colleague :), thank you so much Honey.

@introvertietarot Thanks mommy @քʊʀքʟɛʝɛɨռ Follow us on IG too. #introvertiet #lgbtqbinan #lesbiantarotreader #lgbtqtarotreader #witchesoftiktok #generalreading #collectivereading #angelnumber777 ♬ Forever - Stoyan Ganev


I took only what resonates, and the positives:
- relaxed but still a lot of worries
- secured with finances (manifesting :P)
- queen of wands for new beginnings, sagitarrius :P
- kind of cups, older or mature :P


By the way, found a site that provides information for tarot cards.

Reversed 4 of Pentacles

Tarot Love Meaning - Reversed 4 of Pentacles 
Past insecurities may be healing now, allowing you or your lover to be less jealous and possessive. The reversed 4 of Pentacles love meaning can therefore signal that the relationship can move forwards without being hindered by past wounds. If you’re single, it may be that you are ready to finally open your heart to new love, and have let go of something that has prevented you from letting your romantic life flourish.

Career Meaning - Reversed 4 of Pentacles
The reversed 4 of Pentacles may be a little tricky to interpret. Positive associations suggest that your warmhearted and generous nature at work can be a powerful asset for you. You are readily available to help others and give credit where credit is due. Alternatively, you may instead be making risky decisions and careless of the consequences. Avoid trying to do the flashiest project, or shoot for the most ambitious, irrational goal right now, as it can land you in trouble rather than help you.  

Finances Meaning - Reversed 4 of Pentacles
At times, the reversed 4 of Pentacles can signal that you’re slowly learning how to open up your pocketbook. You may generally be frugal, you are learning that it can feel good to give to others, or use your money in helpful ways. You may be donating or sharing your resources with family or friends, or purchasing things based on quality instead of price. Other times however, you can be rather careless about your money; this can make you an easy target for thieves, or shady financial schemes. Be on the lookout.


Upright 6 of Swords

Tarot Love Meaning - Upright 6 of Swords
When the 6 of Swords appears in a love tarot reading, it can signal a struggle is reaching its end. Sometimes, this can take the form of ending a relationship, or alternatively, putting a painful chapter of your relationship behind you and reconciling. In any case, it suggests the desire to leave the past, and go forwards towards an unknown, but brighter future. If you’re single, you may be ready to leave a part of yourself behind, perhaps one that prevented you from accepting love. If you have had old wounds you’ve been nursing, the 6 of Swords tarot love meaning can be a welcome sight. You may be finally ready to leave them behind.

Career Meaning - Upright 6 of Swords
You may be putting a stressful period of work behind you. There may be relief and calm as you are heading towards a more relaxed phase of work. You should be making steady progress on your projects. Compared to past experiences, these times can be a welcome improvement. Sometimes, this card can also indicate a recent change of roles or positions into something that you are better suited for.

Finances Meaning - Upright 6 of Swords
The 6 of Swords can signal movement away from financial struggles as you put that past behind you. Financially, things can be more comfortable for you, and you may no longer be under intense pressure. As you find material stability, let past experiences be a reminder to you to keep an eye out on your bank accounts. Oftentimes, we can’t run from our money issues, and it’s better to remain responsible so that problems don’t arise again and again.


Upright Queen of Wands

Upright Queen of Wands Tarot Love Meaning
This card represents an independent person, who is confident, outgoing and friendly, and who approaches love and relationships with a self-assuredness that is refreshing. She is not likely to change who she is in order to fit any other person’s desires, and generally doesn’t care what others think of them. The Queen of Wands tarot love meaning can be encouragement to be open and proud of your individuality and go out in the world and mingle. You can stop worrying about how you appear or how others perceive you and simply enjoy being around others. Your courage and self-possessed nature will draw others to you and inspire them to do the same. If you’re in a couple, you may find success being more open than ever with your partner. This honesty and frankness can draw you closer together. The Queen of Wands is also a very sensual character; this can also be a time of greater intimacy between lovers.

Career Meaning - Upright Queen of Wands
If you find the queen of wands here, it means that you have both the energy and the ability to execute your ideas at work. Whatever you are facing in your career, you can approach it with determination and passion. This drive can apply to your general situation at work or might be more specific to your position. You might already be in a leading role in your career. It could be that you mentor others or are about to start serving as a role model. Regardless of the specifics, you are a force in your field. Right now, you have the energy and passion to lead others in a way that is particularly meaningful and positive. Use this time to advance in your career and to support those around you to the best of your abilities.

Finances Meaning - Upright Queen of Wands
If you find the queen of wands here, you are able to make smart financial decisions at the moment. Whatever you choose to do is likely the result of careful planning and consideration. Do not get distracted or go too far off course (it is easy to get caught up in a spending spree), but if you focus, you are able to spend some money without serious repercussions. This might be a good time to expand your financial profile as you are able to evaluate stocks and other goods with a level head. Trust your instincts, however, if something feels wrong, it likely is. Your mind is in an ideal place to evaluate what is and is not a wise choice, trust it.


Upright 9 of Cups

Upright 9 of Cups Tarot Love Meaning
Appreciate what you have when the 9 of Cups appears in a love tarot reading. Wishes here are meant to come true, and it is best to look forwards to the future with gratitude. There is much to celebrate, and if you’re single, love can be found at parties and other happy gatherings. Go and enjoy yourself; now is not the time to be calculating or strategizing about your goals, but instead simply have fun. Lightheartedness can draw others to you. If you’re in a relationship, you’ll find that your love life will feel more cheerful and sweet. This can be a great moment to feel closer with your partner.

Career Meaning - Upright 9 of Cups
When it comes to your career, the nine of cups signifies that you may be able to find respect and recognition in your field. Whatever projects you start now may be easy to finish, and the skill you demonstrate in completing them can also earn you much praise. If you’re looking to advance in your career, this can be an excellent time to ask for a raise or promotion. People will likely be more receptive to these requests now than in the past or, potentially, in the future. Take advantage of this moment. Overconfidence is never wise, but do not be shy or bashful now. You have worked hard for this recognition. 

Finances Meaning - Upright 9 of Cups
The nine of cups signifies wishes granted, and when it comes to your finances, this card can suggest that you have everything that you need. This card signals fortune, feeling content and financial security. If you’ve been working hard, you’ll find that you can be generously rewarded. Take the time to enjoy this moment; you have earned it.


Upright King of Cups

Upright King of Cups Tarot Love Meaning
A balance between the heart and the head is represented by the King of Cups tarot love meaning. This person is emotionally mature, and values family. When emotional tensions are high, their calm and collected responses are just what everyone needs to maintain peace. When this card isn’t represented by a person in your life, it can be a suggestion to use both logic and intuition in your approach to love. Approach romance with practicality, but also with wisdom, compassion and understanding. Combined, the love you find is sure to be deep and rewarding.

Career Meaning - Upright King of Cups
At times, the king of cups can signify a more experienced, caring and compassionate advisor or mentor who can help you develop an emotionally fulfilling career. This card is also about balancing one’s emotional needs and practical, logical needs. Your wisdom and ability to balance your head and your heart can win you the respect and admiration of those around you, and can make you especially valuable when it comes to ironing out conflicts between various parties in the office. 

Finances Meaning - Upright King of Cups
On one hand, the king of cups signals some level of financial stability. This stability is the result of your judicious nature when it comes to making decisions. If you find yourself in the midst of making some large purchases or investments, this card can be a reminder that you should be both cautious and logical, as well as satisfying an emotional need. 

Stranger Things S1(2016)
TV Series | 51min

Strange things are afoot in Hawkins, Indiana, where a young boy's sudden disappearance unearths a young girl with otherworldly powers.

Initially, I kept seeing "ST" (presumably referring to a TV show or series) on my Facebook feeds, but I ignored it, assuming it wouldn't be my cup of tea. However, I couldn't have been more mistaken! From the very first episode, I was completely hooked and found myself unable to stop watching. The storyline and characters drew me in, making it a captivating watch. The only challenge was that I began this series during workdays, so I had to reluctantly pause for sleep, eagerly awaiting the next opportunity to dive back into the thrilling world it offered.



Stranger Things S2 (2017)
TV Series | 51min

It's been nearly a year since Will's strange disappearance. But life's hardly back to normal in Hawkins. Not even close.


When a sci-fi/fantasy movie or series captures my heart, a single installment is never enough—I find myself yearning for a sequel or prequel to further explore the captivating world it unveils. For instance, "Labyrinth" is among my all-time favorites, and I've been longing for a sequel to continue its enchanting tale. 

Speaking of "Labyrinth," the inclusion of Bowie's iconic songs in "Stranger Things" is an absolute delight, adding yet another reason to adore this fantastic series. The blend of nostalgic references and an enthralling storyline keeps me utterly hooked, eagerly awaiting each new episode. "Stranger Things" has become a cherished favorite, and I can't help but dream of more adventures in its mesmerizing universe.


Stranger Things S3(2019)
TV Series | 51min

Budding romance. A brand-new mall. And rabid rats running toward danger. It's the summer of 1985 in Hawkins ... and one summer can change everything.

Wow!!! In an exhilarating whirlwind, I managed to binge-watch all three seasons within a mere three days. 

The series' nostalgic 80s vibes completely swept me off my feet, and I find myself eagerly anticipating the next seasons to come. Steve and Gaten's characters have stolen my heart, and I adore them so much for their charisma and endearing performances. The show's perfect blend of nostalgia, thrilling plotlines, and lovable characters has made it an absolute favorite of mine, and I can't wait to embark on more adventures with them in the upcoming seasons.

The Yinyang Master (2021)
1h 53min

Adaption of the phenomenon-level mobile game "Onmyoji" - film version with the same name that will bring the magnificent oriental fantasy world to life.

Currently trending on my Netflix feed, I opted for the English audio to spare myself from reading subtitles. Initially, the movie's legend/story was a bit confusing to me as I wasn't familiar with it, but as the plot unraveled, my interest grew immensely. Intrigued to fully grasp the movie's depth, I decided to re-watch it, and I must admit, I didn't mind at all since I thoroughly enjoyed the crystal-clear VFX and CGI.

Throughout the viewing, a fantastic idea took root in my mind – this captivating tale would make an incredible theme for a mobile game. Imagine embarking on an in-game adventure, collecting Shikigami, leveling them up, and engaging in battles like a card game or chess-like strategy. My excitement soared even higher when the animated QingMing appeared at the ending, and a quick Google search revealed that it was based on the mobile game "Onmyoji" (which, by the way, I'm currently addicted to :P), which in turn drew inspiration from the Onmyoji series. It turns out, the creative process was the other way around :P.

Thanks to AsiaOne, I learned that another YinYang Master movie predated this one, and fortunately, it's also available on Netflix. I found the story to be captivating, reminiscent of the likes of "Monkey King" or "Journey to the West" (both of which I hold dear as favorites). The movie's lesson, not to judge a book by its cover, resonated deeply – sometimes, those we least expect to be malevolent are the very ones concealing darkness within.

All in all, I'm adding this masterpiece to my list of favorite movies, titles, and legends. I can't help but hope for sequels to further explore this enchanting world. Fingers crossed! :)


The Yin-Yang Master: Dream of Eternity (2020)
Yin-Yang Master I (original title)
PG-13 | 2h 12min

Qing Ming, the Yin-Yang Master, took his master's last wish and went to the Captial Tiandu City to attend the heaven ceremony.


I couldn't help but notice the differences in the storyline compared to the previous version I had seen. It appears that this adaptation is more closely tied to the Onmyoji series, which might explain the variations.

While the character of QingMing was not as bad-ass in this rendition, he took on a different persona resembling a priest, akin to figures in "The Journey to the West" or "Monkey King." Surprisingly, it was Boya who stole the spotlight this time, presenting a stark contrast to the other film. I pondered whether these differences were a result of the actors' performances or a portrayal consistent with the original novel or series.

Nonetheless, the movie's plot remained compelling, keeping me engaged throughout. Yet, I must confess that the VFX's dark presentation made it challenging for me to fully appreciate compared to the previous film's brighter and more vivid visuals—especially now that I have a 40" Sony Android TV, which I must admit, accentuates my preference for brighter aesthetics :P. Despite this, the captivating storyline managed to leave an impression, making the viewing experience enjoyable in its own unique way.

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